2016-11: Jaco Geense of New Earth Leaders - offered me a month of free sessions to try him out, then I sent him a deposit toward future sessions. When he later sent a contract it said that I was paying him starting with the initial month. When I pointed out the discrepancy to him and decided to cancel going forward, he refused to return my deposit. Read this saga if you wish, but avoid dealing with this scammer at all costs.
This was my response to his last email below....
Hi Jaco,
I am sad to hear that even after you acknowledged that I owed you nothing for the first sessions you refuse to return the deposit that is rightfully mine.
Perhaps someday I will understand how you can assert that you are "an honorable person" two emails ago and then in the next email announce that you are stealing $5000 from me.
I have learned a lot from this experience, mostly about how some prey on others when they are weak.
You of all people should comprehend the karmic implications of your thievery.
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Hi Kevin,
First of all there will be no refund. This door is closed now.
You know when we first met I felt deep recognition. However I was unaware of a karmic pattern between us which has been revealed to me.
What took place in the past months was a new experience for me. And despite the imperfections I still feel trust.
I know deep down that together we can transform this issue - for good. But it takes two to tango.
For now I wish you all the best.
With gratitude,
Jaco
Van: Kevin [mailto:k....i@gmail.com]
Verzonden: maandag 12 december 2016 20:36
Aan: Jaco - New Earth Leaders
Onderwerp: Re: follow-up
Are you saying that you need time before you will have money to return to me?
I can understand that given your recent transitions.
On 12/12/2016 4:08 AM, Jaco - New Earth Leaders wrote:
Hi Kevin,
I am an honorable person.
In this moment in time the money you invested is in use.
My door remains open.
Wish you a good holiday season.
And all the strength being a pillar in your family situation.
All the best,
Jaco
Van: Kevin [mailto:k....i@gmail.com]
Verzonden: donderdag 8 december 2016 04:07
Aan: Jaco - New Earth Leaders
Onderwerp: Re: follow-up
Hi Jaco,
Thank you for agreeing on the understanding of the first month.
I do not wish to continue at this point, please refund my deposit.
On 12/6/2016 3:17 AM, Jaco - New Earth Leaders wrote:
Hi Kevin,
First of all my heart is open to you. And I do care. I hope you can feel that.
Vulnerability is about being open in sharing what is inside. Being vulnerable requires both power and an open heart.
Like in each (good) relationship I feel right now there is anger both at you and me. Both for a different reason. That is oke, because anger is a powerful and important emotion. It has a strong relationship with Love. Anger is often there where expectations / needs are not met. Or boundary issues. It is important to express the anger and what is behind it instead of just making the decision to disconnect. Next to containing the anger instead of throwing it all over the other person. Often times anger comes out all of sudden when all sorts of experiences with multiple people are cumulating.
Expressing the anger and keep the dialogue open, that makes both persons and the relationship stronger. And the dialogue breaks a pattern of constantly creating this type of relations. In this case anger is beautiful.
This requires at least from one person vulnerability and honesty, and the belief that the desire to open up from the heart is stronger than the disconnect from the mind.
Anger that was hidden before, is always distorted. And needs to be expressed & contained, in order to transform into strong masculine energies like life force, power, creative force, will power and energetic boundaries.
Based on the coaching and what I received back from you I see the following dynamics and learnings:
· I should have confirmed the agreements made in the discovery session in email directly after the session. In order to create clarity at the beginning. And plan a short conversation to talk through the email. For a mutual understanding and commitment. (Which I normally always do with my European Clients.)
My intention was to wait, because I was not clear about the results, I felt that the ultimate results were 1 level deeper. Therefore I waited for 2 weeks.
· I should have asked a reduced fee for the first month instead of a risk free exploration month, now causing a lot of confusion. (Which I normally always do with my European Clients.)
My intention was to give you maximum freedom to feel and experience.
· I forgot to honor and value you as my first client. Moneywise I should have given you a reduced tariff, because you are my first client in NYC. Since I am not fully anchored in NYC. This in relation to what my guides told me that the ultimate value of this package is the amount I explored with you in the discovery session.
· I learned to bring more structure in the first period of working together with a new client.
· I listened again to the recording of the 1st month evaluation session and heard that you were very happy and satisfied, with no remarks what could be done better. In the session regarding the longing we were both touched, I could feel again the strong open heart connection. Like I experienced in each session up till now.
· We talked open and freely about your financial possibilities, since that was the only thing withholding you from moving forward. And I suggested a payment plan based on your information, with no pressure. In which we both happily agreed.
· I understand when you receive a contract without seeing the content of the package, that contains not the right information, that doesn’t feel good.
· We didn’t talked clearly yet about the package. But the elements contains
· Your cancellation impacted me more than I realized at that moment. I realized how open my heart is in this. I am learning now how to have an open heart and resilient. The cancellation came for me suddenly. What touched me most is that you made the decision without having a dialogue or asking clarifying questions. When I am wrong I am more than willing to change.
I felt in myself: do I want to continue? Behind the initial No, I felt a more powerful Yes:
We are both good persons and in my soul I can feel our connection.
And there is a lot at stake for both of us. To just let this go leads from my opinion to a lose-lose situation. Dealing with what is there right now makes both of us stronger, and could lead to a win-win situation.
I am a coach / spiritual guide, not a business man. Money is not my primary focus. I can only feel in my heart what feels right or not.
What I want to offer you, based on above, is this:
· I want to honor you for being my first client in NYC and the learnings in the process up till now:
· The first month is for my account only
· Based on the elements in the package (i.e having session each week) we work together in January & February for the price of the down payment only.
· We clarify both the elements and expectation upfront.
· At the end of February we evaluate to proceed or not.
· We start again early January after the holiday season. Of course we can talk in the meantime.
· Alpar asked me to come to NYC in January. When I come, let’s start with having a beer with the 3 of us first.
This is coming from a place of trust.
Looking forward to your response.
All the best,
Jaco
Van: Jaco - New Earth Leaders [mailto:jaco@newearthleaders.com]
Verzonden: maandag 5 december 2016 17:52
Aan: 'Kevin'
Onderwerp: RE: follow-up
Hi Kevin,
Thank you for your email. You are in my mind.
I took some deep coaching with 2 of colleagues of me regarding our situation, since it kept me busy.
To learn what happened, and what my part was in this.
I want to share this with you, from a state of vulnerability & clarity.
That is the only way I can do this from Vulnerability, since that is my expression of pure Love in the world. Like your expression of pure Love is Innocence.
Are you willing to receive this? This evening I am fully occupied.
Tomorrow morning I will send you this.
All the best,
Jaco
Van: Kevin [mailto:k....i@gmail.com]
Verzonden: zaterdag 3 december 2016 21:08
Aan: Jaco - New Earth Leaders
Onderwerp: Re: follow-up
I did not see a response to this email from Monday.
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I am not sure why we are going in circles here, you already know my position.
As I explained before the third session, I was not willing to pay the monthly rate you gave me based on the number of hours per week that we were spending. I asked to end our arrangement then and offered to pay you for the first two sessions. You explained that there was no charge if we decided not to go forward after the first month.
I have decided not to go forward.
On 11/28/2016 6:21 AM, Jaco - New Earth Leaders wrote:
Hi Kevin,
Thank you for your email.
I am truly sorry that it didn’t worked out this way.
What would we a satisfactory refund for you, so we can close this loop and have a clean wrap up of this situation?
Best regards,
Jaco
Van: Kevin [mailto:k....i@gmail.com]
Verzonden: zaterdag 26 november 2016 06:28
Aan: Jaco - New Earth Leaders
Onderwerp: Re: follow-up
Jaco,
I am confused how to interpret this. Should I take this to mean that you are refusing to refund any of the money I gave you?
As we discussed, that advance was based on verbal communication that was contradicted by the contract you emailed after I sent money.
As I explained before the third session, I was not willing to pay the monthly rate you gave me based on the number of hours per week that we were spending. I asked to end our arrangement then and offered to pay you for the first two sessions. You explained that there was no charge and suggested that we talk more after that. For you to want to apply this payment (that I was led to believe was for a future month of significantly more interaction per week) to the initial month (that I had previously told you that I did not want to pay for given the number of hours per month that we were spending) is frustrating and offensive.
I would like to work with you in the future, but I am not comfortable doing that now.
Yes, trust is important. It is devastatingly disappointing that the sequence of events has eroded that trust. I have only your words on which to base that trust. I feel betrayed that I trusted you by sending money based only on our verbal agreement. I trusted you in ways that I have trusted few people, believing intuitively that it was the right thing to do, and now forced to confront the fact that apparently my intuition failed me. There is intuition that asserts that you could be of great help to me, and there is the irrefutable fact that you want payment for sessions that you insisted on doing after I told you that I didn't want to pay for any more sessions. Hard in interpret this more than one way.
Are you willing to be fair and refund at least some of my money? This is a bewildering sequence of events given the connection that I thought we had.
On 11/25/2016 4:51 PM, Jaco - New Earth Leaders wrote:
Dear Kevin,
Thank you for waiting a bit for my response to your request.
I feel that one of the themes of our relation is Trust. This is actually what the coaching is about: to live freely from your authentic being and to let go of whatever that is keeping you from fully trusting yourself and all that is surrounding you.
The issues that surfaced that made you question whether or not you can trust me and how our agreements are in line with our expectations that is shown by your request to review a refund have my understanding. I feel these too in me... and I feel where these are coming from. On a deeper level in the stomach I feel the emotions of unsafety, anxiety, not being seen, not being acknowledged, left out in the cold.
This awareness has brought you to me: your intuitive choice has been to commit yourself to a coaching course with me. This so that we together can rediscover what it means to live authentically from your being in and from trust. And to heal all those things that are in the way.
It is not only a matter of you being able to trust me or your investment that you are questioning, but even more so or you can find the courage to trust yourself and your intuition. Do you trust your intuition?
I feel and believe that if we continue to explore these issues and work through the details that we can reach a level of trust that is beyond anything we experienced in our life so far.
I am totally committed to this. And when you feel ready to continue this path with me, I am there for you.
To make sure that all details and understandings of our contact meet both our needs and expectations I would like to explore and define these again with you so there are no misconceptions.
Are you ready to continue your path to live from your authentic being without fear or distrust?
I would be honored to coach you in this.
I am ready when you are.
Yours Sincerely,
Jaco
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