Returns and refunds
Due to the perishable nature of plants, we cannot accept any returns. If you are unhappy with your purchase for any reason, please don't hesitate to contact us . Your satisfaction is our top priority. See the eighth photograph of any plant to see what it typically looks like when shipped, this will avoid any disappointments due to unmet expectations.
If anything is lost or damaged in transit, or is delivered in poor condition, we will make it right. Simply "contact us " within three days of delivery and explain what was not perfect with your delivery. Let us know whether we should replace or refund the imperfect plants. Customer satisfaction is our highest priority. Check our high customer satisfaction rating at Google Customer Reviews.